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Transparency First – Privacy Policy

Legal Document

Privacy Policy & Data Protection Agreement

This Privacy Policy constitutes a legally binding agreement between Novo Medi Sciences Pvt. Ltd. and the users of this Site. By accessing, browsing, or utilizing this Site, you expressly consent to the collection, use, and safeguarding of your data as outlined herein.

Effective: April 1, 2026 novomedi.com Novo Medi Sciences Pvt. Ltd.

Governed in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, applicable to all users of this platform.

Section 01

Legitimate Purpose & Platform Intention

The primary legal and operational intention of this Site is to serve as an authoritative digital interface for Novo Medi Sciences. We collect and process data strictly for Legitimate Business Purposes, which include:

  • Information Dissemination: To provide accurate, compliant, and up-to-date medical and corporate information regarding our legacy, public awareness campaigns, and specialized divisions including Kavach, NCC, Rakshak, and Dhara.
  • Regulatory Compliance & Pharmacovigilance: To facilitate the legal and ethical reporting of Adverse Events, ensuring compliance with regulatory frameworks governing the pharmaceutical industry in India and international jurisdictions.
  • Corporate Transparency: To communicate our mission of providing high-quality, affordable therapeutics while fostering transparent relationships with healthcare professionals, institutional partners, and patients.

Section 02

Data Collection & Minimization

We operate on a principle of strict data minimization. We only collect Personally Identifiable Information (PII) or Sensitive Personal Data or Information (SPDI) that is voluntarily provided and materially necessary for executing a specific user request.

This includes professional contact details for business inquiries or clinical data for adverse event reporting. No extraneous or unnecessary data is collected beyond the scope of the user's request.

Section 03

Security Infrastructure & Breach Prevention

To ensure zero unauthorized breaches, the Company has implemented the following technical and organizational measures:

A

Advanced Encryption & SSL
All data transmitted between your browser and our servers is protected via SSL/TLS encryption, safe from interception.

B

Robust Server Security
Information is stored on highly secured, private servers protected by industry-standard firewalls and malware-detection software.

C

Regular Security Audits
We conduct routine vulnerability testing and security audits to preemptively identify and patch potential security loopholes.

D

Zero-Tolerance Breach Protocol
Advanced cybersecurity protocols actively prevent unauthorized access, alteration, or destruction of your personal information.

E

Legal Compliance
We strictly comply with India's applicable data protection laws (Information Technology Act) and global best practices for digital healthcare platforms to ensure your data rights are fully respected.

Additionally, data access within Novo Medi Sciences is governed by the Principle of Least Privilege (PoLP) — only authorized personnel under strict confidentiality agreements may access user data, and only to the extent required by their professional duties.

Section 04

No-Sale Clause & Third-Party Sharing

The Company expressly covenants that it does not and will not sell, lease, or illegally monetize Your data to third-party brokers or marketing agencies.

Data is only shared in the following strictly controlled scenarios:

  • With statutory authorities when legally mandated by applicable law or court order.
  • With thoroughly vetted third-party processors executing tasks under strict Non-Disclosure Agreements (NDAs), and only to the minimum extent necessary.

Section 05

Limitation of Liability in Force Majeure Events

While we implement industry-leading protocols to prevent data breaches, the Company shall not be held legally liable for data exposures resulting from:

  • Unforeseeable Force Majeure events beyond the Company's control.
  • State-sponsored cyber terrorism or nation-state level attacks.
  • Zero-day exploits that circumvent currently accepted industry security standards.

This limitation applies provided the Company has acted in good faith and in compliance with all statutory reporting requirements at the time of the event.

Section 06

Cookie Policy

To optimize digital performance, analyze traffic, and enhance user experience, Novo Medi Sciences employs cookies — encrypted text files stored on Your device's browser memory. These are used strictly for operational efficacy and aggregated business analytics, not for invasive personal profiling.

We deploy the following legally permissible categories of cookies:

Strictly Necessary (Essential) Cookies: Technically mandated for core Site functionality including secure routing, load balancing, and session integrity. These cannot be disabled in our systems.

Analytical & Performance Cookies: Used to gather aggregated, anonymized metrics on site traffic, page navigation, and user interaction. This data is purely statistical and does not identify any individual user.

Functional Cookies: Allow the Site to remember user-selected preferences such as language or regional settings for our international business divisions, providing a more tailored digital experience.

By continuing to navigate the Site after being presented with our cookie consent banner, You consent to the deployment of non-essential cookies. You retain the right to manage or disable cookies through Your browser settings; however, restricting strictly necessary cookies may result in degraded site performance.

Section 07

Policy Amendments & Version Control

The regulatory landscape governing digital data and the pharmaceutical industry is subject to rapid change. Consequently, Novo Medi Sciences reserves the absolute, unilateral right to amend, update, modify, or replace this Privacy Policy at any time, without prior individual notice.

Continued use of the Site following any such amendments shall constitute your acceptance of the revised Privacy Policy. We encourage users to periodically review this page to stay informed of updates.

Contact Us

Address 1301-1305, 13th Floor, Commercial Wing-A, The Epicentre, W.T. Patil Marg, Borla Village, near Shivaji Chowk, Chembur East-400071, Mumbai, Maharashtra.

Phone +91 22 43426100

Email info@novomedi.com