Privacy Policy & Data Protection Agreement
This Privacy Policy constitutes a legally binding agreement between Novo Medi Sciences Pvt. Ltd. and the users of this Site, referred to as “User,” “You,” or “Your.”
By accessing, browsing, or utilizing this Site, you expressly consent to the collection, use, and safeguarding of your data as outlined herein, in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Legitimate Purpose and Intention of the Platform
The primary legal and operational intention of this Site is to serve as an authoritative digital interface for Novo Medi Sciences. We collect and process data strictly for legitimate business purposes, including:
- Information Dissemination: To provide accurate, compliant, and up-to-date medical and corporate information regarding our legacy, public awareness campaigns, and specialized divisions including Kavach, NCC, Rakshak, and Dhara.
- Regulatory Compliance & Pharmacovigilance: To facilitate the legal and ethical reporting of adverse events and ensure compliance with pharmaceutical regulatory frameworks in India and applicable international jurisdictions.
- Corporate Transparency: To communicate our mission of providing high-quality and affordable therapeutics while fostering transparent relationships with healthcare professionals, institutional partners, and patients.
Data Collection and Minimization
- We operate on the principle of strict data minimization.
- We only collect Personally Identifiable Information (PII) or Sensitive Personal Data or Information (SPDI) that is voluntarily provided by the user.
- Such information is collected only when materially necessary for executing a specific user request, such as professional contact details for business inquiries or clinical data for adverse event reporting.
Security Infrastructure and Breach Prevention
To help prevent unauthorized access, misuse, alteration, or disclosure of data, the Company has implemented appropriate technical and organizational safeguards.
- Cryptographic Safeguards: All data transmissions between your device and our servers are secured using Secure Socket Layer (SSL) and Transport Layer Security (TLS) cryptographic protocols.
- Access Control: Data access within Novo Medi Sciences is governed by the Principle of Least Privilege (PoLP). Only authorized personnel under confidentiality obligations may access user data, and only to the extent required to perform their duties.
- Infrastructure Defense: Our digital infrastructure is protected using firewalls, intrusion detection and prevention systems, malware-detection software, and routine vulnerability assessments.
Data Protection Safeguards
- Advanced Encryption & SSL: Our website uses SSL encryption to help ensure that any data transmitted between your browser and our servers remains encrypted and protected from interception.
- Robust Server Security: We store information on secured servers protected by industry-standard firewalls, malware-detection software, and intrusion-prevention systems.
- Regular Security Audits: We conduct regular vulnerability testing and security audits on our digital infrastructure to identify and address potential security risks.
- Zero-Tolerance Breach Protocol: We employ cybersecurity protocols designed to prevent unauthorized access, alteration, or destruction of personal information.
- Legal Compliance: We comply with applicable Indian data protection laws, including the Information Technology Act, and follow global best practices for digital healthcare platforms.
No-Sale Clause and Third-Party Sharing
- Novo Medi Sciences Pvt. Ltd. does not and will not sell, lease, or illegally monetize your data to third-party brokers or marketing agencies.
- Data may be shared with statutory authorities only when legally mandated.
- Data may also be shared with vetted third-party processors who perform specific tasks on our behalf under strict confidentiality and Non-Disclosure Agreement obligations.
Limitation of Liability in Force Majeure Events
- While we implement appropriate protocols to help prevent data breaches, no digital platform can guarantee absolute immunity from all risks.
- The Company shall not be held legally liable for data exposures resulting from unforeseeable Force Majeure events, state-sponsored cyber terrorism, or zero-day exploits that bypass currently accepted industry security standards.
- This limitation applies provided the Company has acted in good faith and in compliance with applicable statutory reporting requirements.
Cookie Policy
To optimize digital performance, analyze traffic, and enhance the overall user experience on the Site, Novo Medi Sciences may employ cookies.
A. Nature and Purpose of Cookies
Cookies are encrypted text files transmitted to and stored upon your device’s hard drive or browser memory. The Company utilizes these trackers strictly for operational efficiency and aggregated business analytics, not for invasive personal profiling.
B. Classification of Trackers Deployed
- Strictly Necessary Cookies: These are technically required for the Site’s core functionality, including secure routing, load balancing, and session integrity during business inquiries. The Site may not function optimally without these cookies.
- Analytical and Performance Cookies: These cookies help gather aggregated and anonymized metrics regarding site traffic, page navigation, and user interaction. This data is statistical and does not identify an individual user.
- Functional Cookies: These allow the Site to remember user-selected preferences, such as language or regional settings, to provide a more tailored digital experience.
C. User Consent and Control Mechanisms
By continuing to navigate the Site after being presented with our cookie consent banner, you consent to the deployment of non-essential cookies. You retain the right to manage, restrict, or disable cookie storage through your browser settings. However, restricting strictly necessary cookies may result in degraded site performance or loss of functionality.
Policy Amendments and Version Control
- The regulatory landscape governing digital data and the pharmaceutical industry is subject to change.
- Novo Medi Sciences reserves the right to amend, update, modify, or replace this Privacy Policy at any time without prior individual notice.
- Users are encouraged to review this page periodically to remain informed of any updates.